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Imprint & GTCs

DEKRA Automobil GmbH

Imprint

Handwerkstraße 15

D-70565 Stuttgart

Phone +49.711.7861-0

Fax +49.711.7861-2240

info@dekra.com

Internet: www.dekra.de

Chairman of the Supervisory Board:

Stefan Kölbl

Management:

Guido Kutschera (Chairman)

Friedemann Bausch

Jann Fehlauer

Responsible for the content:

DEKRA Automobil GmbH – DEKRA Congresshotel Wart

Michael Boucher

Registered office Stuttgart, Stuttgart Local Court, HRB no.: 21039

Sales tax identification number: DE 811 297 970

Note:

This website has been compiled with the utmost care. The information is provided by DEKRA without any warranty or guarantee of any kind, whether express or implied. Although we assume that the information we provide is accurate, it may nevertheless contain errors or inaccuracies.

DEKRA does not adopt third-party content on pages that can be accessed via links from the DEKRA website (www.dekra.com or another DEKRA-owned domain) as its own and assumes no responsibility for it; in particular, DEKRA is under no obligation to check it. DEKRA expressly distances itself from information and representations that violate applicable law or morality.

The DEKRA website is protected by copyright, intellectual property rights and all other corresponding rights. The programs, images, texts and information etc. contained therein are the property / copyright of DEKRA, insofar as no other property rights or copyrights exist. Any duplication, distribution, storage, transmission, reproduction or forwarding of the contents is expressly prohibited without the written permission of DEKRA. Technical changes and errors excepted.

Further information is available directly from DEKRA Automobil GmbH – DEKRA Congresshotel Wart, Altensteig-Wart.

DEKRA e.V., based in Stuttgart, is officially recognized as a monitoring organization within the meaning of Annex VIIIb StVZO for the federal states of Bavaria, Baden-Württemberg, Berlin, Bremen, Hamburg, Hesse, Lower Saxony, North Rhine-Westphalia, Rhineland-Palatinate, Saarland and Schleswig-Holstein; you can find the responsible supervisory authority for each state here:

Download supervisory authorities DEKRA e.V.

DEKRA e.V. Dresden is officially recognized for the federal states of Berlin, Brandenburg, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt and Thuringia as a monitoring organization within the meaning of Annex VIIIb StVZO; you can find the responsible supervisory authority for each state here:

Download supervisory authorities DEKRA e.V. Dresden

Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council: Online dispute resolution service:

Link to the homepage of the European Commission’s entity for online dispute resolution for consumer disputes: – further information is available there. For initial questions about a possible dispute resolution, please contact us at congresshotel@dekra.com. No participation in consumer dispute resolution proceedings As a service and customer-oriented company, we at DEKRA always endeavor to resolve any differences of opinion arising from our contractual relationships in an amicable manner. In the event of any complaints, our customers can therefore contact the relevant branch or our central customer service department at any time via the hotline number 0800-3333333. If and to the extent that no agreement can be reached with the customer, the customer naturally has recourse to the ordinary courts. These courts will then decide on the existence or non-existence of claims within the framework of applicable law. We are convinced that this system best meets the requirements and expectations of our customers. In our view, there is no need for a consumer dispute resolution procedure. Due to the lack of transparency associated with such a procedure (no publication of decisions and no absolute binding nature of mandatory consumer law), we even see the risk of undermining existing consumer protection rights. We have therefore decided not to participate in dispute resolution proceedings before consumer arbitration boards.

Imprint & GTCs

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